Terms of Service

TERMS OF SERVICE
Unseen Gears
www.unseengears.com
Effective Date: August 24, 2026

Welcome to Unseen Gears! These Terms of Service (“Agreement” or “Terms”) govern your access to and use of www.unseengears.com (the “Site”), as well as any purchases, digital products, subscriptions, SMS communications, and done-for-you services offered through the Site. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

1. Acceptance of Terms

By using our Site, creating an account, making a purchase, booking a service, or subscribing to any communications, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy, which is incorporated by reference. We may update these Terms at any time; changes are effective upon posting, and continued use constitutes acceptance.

2. Use of Our Website

By using our Site you agree to comply with all applicable laws; to not use the Site for any unlawful, fraudulent, or unauthorized purpose; to not attempt to gain unauthorized access to our systems; to not transmit harmful or disruptive content; to not reproduce, distribute, or create derivative works from our content without written consent; and to not use bots or scrapers to collect data from our Site. We may suspend or terminate access for any user who violates these Terms.

3. Orders and Payment

By placing an order you represent that you are authorized to use the payment method provided and that your information is accurate. We may refuse or cancel any order at our discretion, including for suspected fraud, pricing errors, or unavailability. All prices are in U.S. dollars, applicable taxes and shipping are shown at checkout, and payment is due in full at the time of purchase unless a proposal states otherwise.

4. Digital Products

Unseen Gears offers digital products including ebooks, downloadable files, and other digital content. By purchasing, you agree that: digital products are delivered electronically and available immediately or shortly after confirmation; you are granted a limited, non-exclusive, non-transferable license to use the product for your personal or internal business use only; you may not resell, redistribute, share, sublicense, or use them to create competing products without our written permission; all digital products are protected by copyright and unauthorized reproduction is prohibited; and digital downloads are non-refundable once delivered or accessed. We may revoke access to digital products used in violation of these Terms.

5. Services and Freelance Work

Unseen Gears provides email and SMS marketing and related done-for-you services on a best-efforts basis. We do not guarantee any specific results, revenue, sales, open rates, click rates, deliverability, list growth, or return on investment. Marketing outcomes depend on many factors outside our control, including your products, pricing, offers, audience, market conditions, and your own platform and sending history.

The work delivered is limited to what is described in your agreed proposal or order. Anything outside that scope is a new request and may be quoted separately. Reasonable revisions within the agreed scope are included; additional rounds or changes beyond scope may be billed separately.

Our services rely on third-party platforms such as Klaviyo, Postscript, Shopify, and email and SMS carriers. We are not responsible for their performance, pricing, policies, downtime, account suspensions, or deliverability decisions. Platform subscription and sending costs are the responsibility of the client.

Timely delivery depends on the client providing access, information, brand assets, and feedback when requested. Delays caused by the client may extend timelines and do not entitle the client to a refund. Fees, deposits, and payment schedules are as stated at the time of purchase or in your proposal; deposits and fees for work already started are non-refundable. Unseen Gears works as an independent contractor, not as an employee, partner, or agent of the client, and nothing here creates a partnership or joint venture.

6. How the Services Work

All services are delivered remotely. After you book, we send a short intake and set up a kickoff by email or a call. You grant the access we need to your platforms, we build and write everything, share it with you for review, apply reasonable revisions within scope, and hand it off ready to run. Timelines are estimates and depend on your feedback and how quickly access is provided.

7. Access, Confidentiality, and Your Data

Before work begins, a confidentiality agreement is signed, so your business information, customer data, and account access are protected in writing. We request only the access we need, through your platform's own staff or collaborator invites rather than shared passwords, and that access is removed once the work is complete. We do not sell, share, or use your customer data or lists for anything other than delivering your service. You keep full ownership of your store, your accounts, and your data at all times, and completed work is yours once final payment is made.

8. Subscriptions and Monthly Management

We may offer subscription-based services such as monthly management. By subscribing, you agree that subscriptions renew each billing cycle unless canceled before the renewal date; you authorize recurring charges to your payment method at the fee then in effect; prices may change with advance notice; and you may cancel with notice as stated in your agreement, effective at the end of the current billing period. We do not offer prorated refunds for a partial period unless otherwise stated, and we may modify or discontinue offerings with reasonable notice.

9. SMS / Text Message Marketing

By providing your mobile number and opting in, you consent to receive recurring automated marketing texts — including promotional offers, reminders, and updates — at the number you provided. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. We use Klaviyo and Postscript to send SMS. To opt out, reply STOP to any message; for help, reply HELP or contact us. We do not sell your mobile number to third parties for their own marketing.

10. Intellectual Property

All content on the Site — including text, graphics, logos, images, the book, product designs, and software — is the exclusive property of Unseen Gears or its licensors and is protected by U.S. and international copyright, trademark, and other laws. You may not copy, reproduce, modify, distribute, publish, or create derivative works from any content without our prior written authorization.

11. Disclaimer of Warranties

To the fullest extent permitted by law, our Site, products, and services are provided “as is” and “as available” without warranties of any kind, express or implied, including implied warranties of merchantability and fitness for a particular purpose, and warranties that the Site will be uninterrupted or error-free. Some jurisdictions do not allow certain exclusions, so some may not apply to you.

12. Limitation of Liability

To the fullest extent permitted by law, Unseen Gears and its affiliates, officers, and agents shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including lost profits, data, or revenue, arising out of or related to your use of our Site or services. Our total liability for any claim is limited to the amount you paid for the specific product or service that gave rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Unseen Gears and its affiliates, licensors, officers, and agents from any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees) arising out of your use of our Site or services, your violation of these Terms, your violation of any third-party rights, or any content you submit through our Site.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law principles. Any dispute shall first be attempted through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, conducted in the State of Georgia on an individual basis and not as a class action. Either party may still seek injunctive or equitable relief to protect intellectual property or prevent irreparable harm.

15. Third-Party Links and Services

Our Site may link to third-party websites or services for your convenience. We do not control or endorse them and assume no responsibility for their content, privacy practices, or terms. Your interactions with third-party sites are governed by their own terms and policies.

16. Privacy

Your use of our Site is also governed by our Privacy Policy at www.unseengears.com/pages/privacy-policy, incorporated by reference. By using our Site, you consent to the data practices it describes.

17. Severability

If any provision of these Terms is found unlawful, void, or unenforceable, that provision is severable and does not affect the validity of the remaining provisions.

18. Entire Agreement

These Terms, together with our Privacy Policy, any proposal or service agreement, and other legal notices published on the Site, constitute the entire agreement between you and Unseen Gears and supersede all prior agreements regarding your use of our Site and services.